Key Performance Areas:

HR Management and Administration

• Lead and coordinate HR functions including recruitment and selection, staff induction, filing, recordkeeping, payroll, benefits, and employee relations (ER). 
• Manage the full life cycle of the recruitment and selection functions from the posting of vacant positions, screening, short-listing, organising interviews, working in close collaboration with line managers to select qualified candidates, and on-board new employees. 
• Develop a schedule for staff induction and other needs-based trainings and ensure employee training requirements are well managed and monitored. 
• Oversee HR administrative functions i.e., collation of timesheets, leave forms and relevant supporting documentation, capturing of staff development and training information, facilitation of disciplinary processes, etc. in line with IHPS policies and procedures, donor requirements as well as SA employment laws.
• Establish and maintain complete and up-to-date employee personnel files to ensure compliance with donor requirements and SA employment laws. 
• Capture all staff leave onto the IHPS leave management systems and maintain current staff leave records. 
• Identify ongoing staffing needs and manage the development of job descriptions and HR handbooks
• Develop a schedule for staff performance appraisals in collaboration with line managers 
• Manage performance review programme to deliver continuous employee development. 
• Attend to all requests for information (RFI’s) relating to HR and payroll as requested by auditors.

Employee Relations (ER)/ Labour Relations

• Work closely with line managers to effectively manage all ER issues and implement ER resolutions.
• Advise line managers and staff regarding correct interpretation and implementation of policies and procedures
• Investigate all employee grievances, complaints, or concerns reported the IHPS staff, as per IHPS grievance procedures. 
• Prepare the Disciplinary Hearing packs and Commission of Conciliation Mediation and Arbitration (CCMA) files for conciliation or arbitration
• Schedule meetings to manage all ER issues as per IHPS HR policies and in accordance with SA labour laws. 
• Protect the interests of both employees and IHPS in accordance with IHPS policies and SA labour laws and regulations. 
• Ensure that all labour relations matters are handled in accordance with SA labour laws and always ensure optimal procedural and substantive fairness.

Compensation 

• Supervise and manage IHPS monthly payroll administration, in close collaboration with the Finance Team. 
• Ensure completeness and accuracy of all IHPS payroll submissions. 
• Support the HR/ Payroll Administrator to collate monthly employment terminations information, maintain current records, and ensure accurate and current termination data is submitted for monthly payroll processing. 
• Process employee benefits in line with approved IHPS Compensation and Remuneration policy

General

• Oversee the receipt and management of employee timesheets, and other HR documentation 
• Work closely with line management, finance and administration personnel to obtain missing HR papers and maintain current employee files. 
• Assume any other duties as assigned by IHPS Senior Management.

Minimum Qualification, Education and Experience

• A Degree or National Diploma in Human Resource Management 
• A minimum of 5 years’ experience as HR Officer and in-depth knowledge of HR best practices and legislations
• Payroll system practical experience e.g. Sage, Pastel, SAP, etc. 
• Experience of providing HR support within donor-funded non-profit organizations (NGO) is desirable.
• Practical labour relations work experience essential  

Required Knowledge and Skills, and Abilities:

• Excellent verbal and written communication skills in English, command of other official   languages would be an added advantage.
• Ability to take initiatives, work under pressure and multitask with minimum supervision.
• Meticulous attention to detail
• Sound problem-solving and decision-making skills
• A team player with good interpersonal skills.
• Effective time management and coordination skills.
• Competent in Microsoft Office suite
• Valid driver’s license and ability to drive would of advantage

Behavioral Competencies

• A commitment to ethical behaviour and business management
• Demonstrated ability to relate to people from diverse backgrounds
• Cultural, gender, religion, race, nationality, and age sensitivity
• Ability to deal with people with tact and diplomacy