TB Support Officer

The Institute of Health Programs and Systems (IHPS) is a South African non-profit company (NPC) born out of the PEPFAR CDC Track 1 transition of the ICAP, Columbia University, Multi-country AIDS Program (MCAP) in South Africa in 2010. IHPS was established with a mission “to strengthen health and development systems through program implementation and partnerships” and, the vision is to ensure “optimal and sustainable health and development outcomes”. IHPS is a current Global Fund (GF) Subrecipient (SR) under the National Department of Health (NDoH), tasked to implement the Tuberculosis (TB) Program in the Johannesburg (JHB) Health District in Gauteng Province (GP) and Kenneth Kaunda District in the Northwest (NW) Province starting April 2022 ending March 2025. As such, IHPS seeks to recruit for the position outlined below, to be based at Johannesburg Health District.

IHPS has a zero-tolerance approach to sexual exploitation, abuse, and harassment (SEAH) of any person, child or adult, involved with its programs. The IHPS PSEAH policy outlines its commitment towards SEAH.


Preference will be given to candidate who resides in the regions within Johannesburg Health District

Full Time

Overall Responsibility

The TSO position is responsible to increase TB case finding by providing screening and testing of high-risk groups. Responsible to trace and link to care people diagnose with TB, but not started on treatment and people who interrupted treatment. Improve treatment adherence by educating and counselling TB patients. Able to find persons with undiagnosed TB in communities. Improve treatment outcomes by ensuring adherence to treatment and retention in care.

Key Performance Areas:
  • Conduct TB screening and specimen collection on close contacts of TB patients and other high-risk groups at community level. 
  • Refer those who test positive and sick household contacts to the nearest clinic.  
  • Conduct tracing of people (Including TB patients) who miss clinic appointments.
  • Conduct door-to-door outreach, 
  • Support Mobile DCXR outreach to increase demand for TB screening services
  • Conduct patient education and counselling for TB patients.
  • Support adherence clubs to enhance adherence and retention in care for TB patients
  • Report daily to the supervisor (ENA)
  • Capturing daily activities on M&E tools
Qualifications and Experience  
  • Grade 12 or equivalent
  • Certification as a Community Health Care Worker will be an advantage
  • Experience in health promotion and health education
  • Ability to operate a mobile device
Knowledge, skills, and competencies
  • Conflict management and skills
  • Problem solving skills
  • Able to work independently
  • Able to work in a Team
  • Good verbal and written communication skills
  • Good interpersonal skills
  • Good counselling skills

Employer’s Rights

This position description may not list all the duties of the job. If an offer is made, you will be presented with a detailed job description. Applicants will be evaluated based upon their demonstrated ability to perform the tasks listed above, their education and work experience. The employer reserves the right to revise this posting at any time.

How to Apply

Qualified candidates should apply by e-mail only to HR@ihps-sa.org. Subject line should be the Position and District you are applying for, and a cover letter and resume or curriculum vitae (CV) should be attached. Submissions which do not follow the above instructions will not be considered.

Due to the extremely high volume of CVs expected, only those selected for interviews will be contacted. NO PHONE CALLS about these positions will be accepted.

Closing Date: 18 October 2024